22 April: EDF Webinar: European Electronic Communications Code: Ensuring accessibility of telecom services for persons with disabilities

Wednesday, April 22, 2020 - 16:00
1 hour
Online (CET)

Register for the webinar


Availability and affordability of accessible communications services has probably never been as crucial! Social distancing and quarantine measures due to covid19 have greatly increased the demand for telephony and internet access services, which enable people to stay connected with their loved ones and continue to participate in society. Lack of accessible communications services however means that many persons with disabilities, including but not limited to deaf, hard of hearing, deafblind persons or persons with speech disabilities, are not able to connect with others, which can lead to poor mental health due to isolation and loneliness. Moreover, lack of accessible emergency communications is especially alarming as it puts the lives of many persons with disabilities at great risk.


The European Electronic Communications Code (EECC) aims, among other things, to ensure the provision of good quality, affordable, publicly available electronic communication services, such as telephony and internet access services to end-users. This also includes ensuring that end-users with disabilities enjoy access and choice to these services on an equal basis with others. Importantly the Code requires EU countries to ensure accessibility of the single European emergency number ‘112’ to end-users with disabilities. As the revised Code was recently adopted, Member States of the European Union must transpose it into national law by December 2020.


  • Provide an overview of the Code, including its scope, objectives, monitoring and enforcement mechanisms, the role of the national regulators and Body of European Regulators for Electronic Communications (BEREC)
  • Advise organisations of persons with disabilities on how to effectively advocate for ambitious transposition of the European law with stronger provisions on accessibility and protection of consumers with disabilities in national law, notably through the promotion of relevant accessibility standards and the European Accessibility Act
  • Introduce the main recommendations of the EDF toolkit on transposition of EECC, which will be published before the webinar


  • Hannele Lahti - Policy Officer, European Commission, Directorate-General Communications Networks, Content and Technology, Unit B1 – Electronic Communications Policy
  • Alejandro Moledo - EDF Policy Coordinator
  • Mher Hakobyan - EDF Accessibility Officer

Moderated by Marie Denninghaus: EDF Policy Coordinator


The webinar will provide International Sign interpretation and real-time captioning (English). The webinar will be recorded and shared later with subtitles and sign language interpretation for those who cannot join.

For more information contact Mher Hakobyan, EDF Accessibility Officer at mher.hakobyan@edf-feph.org

Decorative image with laptop, mobile phone, tablet and router connected through imaginative lines to communication app icons