Information and Communication Technologies (ICTs)

Inaccessible ICT products and services are a major barrier to inclusion, preventing people with disabilities from enjoying the facilities at the equal footing with non-disabled people. We advocate for the inclusion of accessibility requirements among ICT companies, especially within the European regulation concerning technologies including the importance of compatibility with assistive technologies.

Web accessibility

Websites are getting increasingly interactive yet are not being designed and maintained following basic guidelines that ensure they are accessible and compatible with assistive technologies such as screen readers.

Audiovisual media accessibility

People with disabilities are often prevented from enjoying audiovisual content due to lack of access services, such as subtitling, sign language interpretation, audio-description and spoken subtitles.

Accessibility of Telecommunications

Telecommunications includes a wide range of products and services to which persons with disabilities don’t always have equal access and choice, including the most basic and vital such as the emergency services.


With the rapid incorporation of technological breakthroughs within the daily life of European citizens, the Information and Communication Technologies (ICTs) have become a gateway to employment, education, leisure, culture, public/private services and goods, as well as a basic tool for our social relationships. 

We use guidance from the UN Convention on the Rights of Persons with Disabilities (CRPD) Article 9 binding the State Parties to ensure the access “to information and communications, including information and communications technologies and systems”.

Information society represents significant opportunities but also potential new barriers for the social inclusion of people with disabilities. Accessible ICTs can enable and empower persons with disabilities with unprecedented levels of personal autonomy to actively participate into society with equal basis to their peers. 

Watch youtube video in International Sign language on Information society (the link will open in a new window)


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