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If you feel that your rights are not respected
or that you are treated unfairly,

it is important to raise your voice!

There are many organisations you can send your complaint to.

They can help you deal with the problem you face.

For example:

• You can send your complaint to the people of the European Union
  by filling this form online: ec.europa.eu/assets/sg/report-a-breach/complaints_en/

  Or

  you can send your complaint by post in this address:
  European Commission
  Secretary-General B-1049
  Brussels Belgium

  You can also contact the office of the European Union in your country.

  You can find more information here:
  ec.europa.eu/info/about-european-commission/contact/ local-offices-eu-member-countries_en

• You can contact ‘Equinet’.
  ‘Equinet’ is an organisation that fights
  for the right of all people to be treated fairly.
  ‘Equinet’ has members in all European countries.
  You can find more information on their website: www.equineteurope.org/-Equinet-Members

• If you have problems while travelling by plain, boat, train or bus,
  there are offices in all countries in Europe
  that can help you with your complaint.
  You can find more information here:
  ec.europa.eu/transport/themes/passengers/neb_en

• The website of the European Union gives information
  about the rights of all people in Europe.
  You can find more information here:
  europa.eu/youreurope/citizens/index_en.htm

• You can always contact us at EDF.
  We can advise you on your rights and help you to find
  who to contact when you have a complaint.
  You can send us an email at: info@edf-feph.org

• You can also contact our members.
  We have members in almost all European countries.
  You can find a list of our members here:
  edf-feph.org/about-us/members/full-member