Type of cooperation 

Country 

Details 

Structured 

Denmark  

An Aviation Disability Council brings together representatives from disability organisations, large Danish Airports (including Copenhagen Airport), assistance services and airlines. The Council meets twice a year formally and contacts take place informally when needs arise. 

Structured 

Finland 

Helsinki Airport has a PRM Working Group that meets twice a year and includes representatives from the Finnish Disability Forum, the Finnish Federation of the Visually Impaired and the Finnish Association of People with Physical Disabilities.  

Structured 

Belgium 

Brussels Airport has created a PRM Working Group that meets several times a year and includes representatives from the National High Council of Persons with Disabilities.  

Structured 

Austria  

Vienna Airport has a dedicated inclusive working group called ‘Committee for enhancing accessibility at Vienna airport’ which meets several times a year to discuss construction projects, accessibility features and implementation of legislation such as the European Accessibility Act4.  

Structured 

Netherlands 

Amsterdam Airport created a user committee in 2024 that includes persons with disabilities. This committee allows persons with disabilities to address concerns, provide feedback to improvement plans and receive information about ongoing projects. 

Structured 

Spain 

Spain follows a mixed approach, with structures at both the State and Airport level. The Spanish Disability Council (CERMI) signed an agreement with AENA, the state-owned company that manages Spanish airports, including Madrid and Barcelona. The agreement includes a monitoring commission composed of CERMI and AENA representatives that meets both at the state and regional level, where each airport is located. Through their periodic meetings, they address issues such as terminal infrastructure and design, accessibility, information provision and training, among others. CERMI is also consulted about tender specifications for assistance services providers.  

Ad-hoc 

Latvia  

Riga Airport does not have any regular mechanisms to consult persons with disabilities and only consults the National Disability Council occasionally. As a result, they are not involved in internal committees, have access to information and provide input when setting standards and policies. 

Ad-hoc 

Lithuania 

Vilnius Airport cooperates with the National Disability Council when changes are introduced. Among others, the Airport consults about the implementation of accessibility principles, relevant legislation and the quality of assistance services. Airport authorities are open to cooperation when the National Disability Council makes a request. 

Ad-hoc 

Sweden 

In Sweden, organisations for persons with reduced mobility and persons with visual impairments have had hoc contacts with the airports, but not as part of a cooperation framework. Instead, the Swedish Disability Council participates at the National Transport Council organised by transport authorities, which meets at a regular basis