Annex 20 – Transparency of NEBs activities

 

Enforcement activities and/or sanctions imposed 

Passenger complaints 

Information is easy to find and available in the Air Passenger Rights section 

France, Netherlands 

None 

Information provided in Annual Reports  

 

Croatia, Ireland, Italy, Romania, Spain  

Austria, Germany, Italy, Portugal, Romania, Slovakia, Spain 

No information provided 

 

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden 

Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Slovenia, Sweden.