Executive summary
EDF welcomes the proposal on passenger rights and, in particular, supports the following points:
- The provisions of accessible information in Articles 3, 8, 13, 18 and 10 subject to a clearer reference to the European Accessibility Act
- The provision of assistance for persons with disabilities and reduced mobility (Article 14)
- The establishment of a single point of contact to request assistance (Article 15).
- The liability for broken or damaged mobility equipment (Article 16)
- The establishment of quality standards (Article 17) and a risk-based approach to enforcement (Article 22)
EDF regrets:
- The limited scope of the proposal (Article 2)
- The 48h hours pre-notification to request assistance under multimodal journeys (Article 14)