Air travel is by far the transportation mode in which persons with disabilities experience the most difficulties and human rights violations: compared to the legislation covering other modes, the current regulation protecting the rights of passengers travelling by air is incomplete.
In this document we call for EU legislation to better protect passengers with disabilities – especially when travelling by air – and:
- Eradicate the common cases of denial of boarding that still happen to persons with disabilities;
- Introduce the right to a swift and fair compensation if the air carrier still denies boarding;
- Oblige the air carrier to provide a ticket free of charge if they request an accompanying person (as it is the case in other transport modes;
- Establish the companies’ full liability for damaged and lost mobility equipment, which often costs tens of thousands of euros and that under the current regulation is only classified as luggage.
Our call also includes illustrative stories to highlight the numerous obstacles and episodes of discrimination that persons with disabilities face while travelling.
Read our Call for Passenger Rights: