Frank, a Card holder from Belgium



“The application for the European Disability Card was very easy. I just had to send an email to the disability service with my name and national registry number and the card was sent to my home address.

 Shortly after receiving my EDC, I got a message from my home region that I had to renew my regional pass for reductions to cultural activities. So, I called the regional service to ask if I could use the EDC from now on, instead of the regional pass, as this would simplify things for me and reduce the number of cards I have to keep in my wallet.

 Unfortunately, they recommended to keep both cards, as the regional pass grants free entrance for a PA, but does not give any reductions for me personally, while the EDC could potentially provide other reductions for me, but will not apply to my PA.

After this first set back, I decided to try it the other way around. I looked through the list of partners on the Belgian EDC website and saw that a theatre where I sometimes go to watch plays was listed as a partner. I called the theatre and asked if I could get the same reduction I usually get for me and my PA with the European Disability Card. The person on the phone was not aware of the EDC and the colleague who usually dealt with questions in the area recently retired.  So, once again, the advice was to keep my regional disability pass.

 After establishing that the EDC wouldn’t be of great use to me yet in Belgium, I thought let’s try to use it for travel.  I went to the Estonian EDC website and browsed through the different possible reductions for hotels. I noticed to my surprise that I could indicate if I was looking for EDC benefits for Estonians or foreigners. In the end, I randomly called one of the listed hotels and I was not really surprised to find out that, while their hotel was accessible to wheelchairs, they had never heard of a European Disability Card.”